Puretec

Puretec provides top-quality and innovative, water purification products. Pak Pumps has been a stockist of the Puretec range for many years helping the local community with healthier, cleaner water.

Puretec

Frequently asked questions

Puretec has been designing and manufacturing water filtration products since 1989 — that's over 35 years of experience and innovation. Many Australians have been enjoying clean, healthy and delicious water thanks to Puretec's water filters. They have an extensive range of filtration products to suit any situation and have been helping families from Australia and New Zealand for decades. At Pak Pumps, we stock Puretec because we trust what they make and stand behind it.

Rainwater looks clean, but that doesn't mean it is. Bacteria are the main contaminants in rainwater, including harmful microorganisms like E. coli and Giardia. Roof-collected water can also carry sediment, bird and animal matter, and other contaminants that aren't visible to the naked eye. A quality Puretec filtration system removes these risks so your family can drink with confidence — particularly important for homes and farms across Gippsland that rely on tank water as their primary supply.

Read more about rainwater filtration here.

Mains or town supplied water is generally considered safe to drink, however water treatment processes can leave chemicals in it, affecting the taste. The common contaminants in mains water include chlorineand sediment. A Puretec whole-house or under-sink filter removes these, giving you better tasting water from every tap including the shower (for softer hair and skin!).

Pak Pumps stocks a comprehensive range of Puretec filtration systems, replacement cartridges and replacement parts. Our experienced team can help you find the right items for your water source in store or online.

📍 Pakenham
Address: 64 Bald Hill Road, Pakenham, VIC, 3810
Opening hours: Monday - Friday, 7:30am - 5:00pm
Phone number: 03 5941 1810

Pakenham is our flagship store, serving South East Melbourne including Pakenham, Narre Warren, Berwick, Haraway, Officer, Coacktoo, Gembrook and Beaconsfield.

📍 Yarragon
Address: 85 Princes Highway, Yarragon, VIC, 3826
Opening hours: Monday - Friday, 7:30am - 4:00pm
Phone number: 03 5614 4810
Our Yarragon store is on the main street in the heart of Gippsland, conveniently located for customers across Warragul, Trafalgar, Drouin, Longwarry, Moe and surrounds.

It's a common question and a fair one — the Puretec range is extensive by design, because different water sources and different homes have very different needs. The right filter depends on your water source (rainwater, town, or bore), what you want filtered out, and where in your home you want it filtered. Rather than guessing, come in and talk to our team at Pak Pumps in Pakenham or Yarragon. With three generations of water expertise, we'll help you find the right Puretec system for your property without the overwhelm.

Puretec offers a manufacturers warranty on their products. To find out the warranty period applicable for your product please visit the following link and enter your specific product details.

For more information on product warranty, please contact our customer service team using the contact us page on this website.

View Puretec Warranty policy here.

Expert support and service

Not sure which system suits your property? Our team considers flow requirements, pressure needs and your water source to recommend the perfect solution. Visit our Pakenham or Yarragon shops for hands-on demonstrations, or contact us for free technical advice on 03 5941 1810.

Need repairs or maintenance?
Our qualified technicians provide onsite pump servicing across Melbourne and Gippsland, more details here.